by Ejola Cook | Jun 28, 2023 | Dealer Compliance, Deceptive and Unfair Trade Practices
When it comes to trade practices, minor or seemingly innocent mistakes can have catastrophic ramifications. As a dealer, this is one area you will want to be well versed in to ensure that your business is protected! Having a dealership in Florida means that you will...
by Ejola Cook | May 23, 2023 | Dealer Compliance, Legal, RV Dealers
At some point, you may encounter an unhappy customer which can sometimes result in a lawsuit, starting with a demand letter. If you receive a letter like this in mail, don’t ignore it. It is best to reach out to an attorney for legal advice on what your options are...
by Ejola Cook | Apr 24, 2023 | Dealer Compliance, Record Retention
Keeping good records goes far beyond best business practices, dealers are actually obligated to keep some records by law. Its important to know which records you need to keep and for how long to stay compliant. Below is a simple list to help guide you. Office of...
by Ejola Cook | Apr 24, 2023 | Dealer Compliance
When you sell a vehicle, you have an obligation to make sure the person buying the vehicle is who they say they are. One of the first requirements will be for you to verify their identity. As a dealer, you are only allowed to accept a select few documents as valid...
by Ejola Cook | Mar 28, 2023 | Compliance, Dealer Compliance
This month I would like to discuss the importance of protecting your customer’s data. Information Security Compliance including FTC (Federal Trade Commission) Safeguard Rules for RV dealerships, service centers, and even mobile technicians. Keep in mind, the role of...
by Ejola Cook | Mar 21, 2023 | Dealer Compliance, RV Dealers
As a dealer you’re allowed to purchase extra dealer plates to use for your business. Per Section 320.13, Florida Statutes you can purchase these plates to use on your vehicle inventory while they are for sale. The number of plates you can have is determined by your...