by Ejola Cook | Sep 1, 2024 | Dealer Compliance, Deceptive and Unfair Trade Practices
Before we get started, I’m going to be honest, this one is pretty confusing. There is only a fine line to separate a Surcharge and a Convenience Fee and often they mistakenly get used interchangeably. To add to the confusion, in recent years the Florida Statute has...
by Ejola Cook | May 1, 2024 | Deceptive and Unfair Trade Practices, Legal
Timing is everything right? It is, especially when it comes to Demands under Florida’s Unfair and Deceptive Act Statute § 501.98. Chapter 501 is a favorite of consumer attorneys, a catch all claim, with a very low threshold. You don’t even have to violate a law to...
by Ejola Cook | Mar 25, 2024 | Dealer Compliance, Legal, State Laws
Starting on January 1, 2024, an amendment to Florida Statute 258.014(2) changes the reservation system for State Parks affecting both Florida and Non-Florida residents. The new law essentially gives Florida residents a leg-up by allowing them a one-month advantage...
by Ejola Cook | Jan 2, 2024 | Dealer Compliance, State Laws
It’s no secret that Florida is has become even more developed than ever before and many of our customers live in neighborhood communities governed by HOA’s. Have you ever had a customer decide not to buy a RV because they weren’t allowed to keep it on their...
by Ejola Cook | Aug 1, 2023 | Compliance, Legal
Representing Dealers now for several decades, one of the first things I always ask my client is “do you have an arbitration agreement.” Personally, as an automotive dealer defense attorney I prefer Arbitration. It is a more streamlined system, which stops a consumer...
by Ejola Cook | Jun 28, 2023 | Dealer Compliance, Deceptive and Unfair Trade Practices
When it comes to trade practices, minor or seemingly innocent mistakes can have catastrophic ramifications. As a dealer, this is one area you will want to be well versed in to ensure that your business is protected! Having a dealership in Florida means that you will...
