by Ejola Cook | Apr 1, 2025 | Sales
No good deed goes unpunished. All too frequently I get calls from upset dealers, who, in the name of customer goodwill, provide free services or refunds for products, then despite this help, those same customers go to leave scathing reviews, or return demanding more...
by Ejola Cook | Jun 27, 2024 | Dealer Compliance, Off-Premises Sales
By now you may know you can store a vehicle at an off-site location, but did you know you also have the ability to sell it off-site too? We have all seen them, the “tent sales” on local lots selling inventory away from the dealership. Although this process tends to...
by Ejola Cook | Feb 1, 2024 | Buyers Guide, Dealer Compliance, RV Dealers, Sales
If you’re a seasoned dealer, this won’t be groundbreaking news to you, however if you’re on the greener side, you’ll be interested to know how much a simple window sticker can impact your sale, reputation, and business. In 1985 the Used Motor Vehicle Trade Regulation...
by Ejola Cook | Oct 30, 2023 | Air Pollution Control Device Certification, Dealer Compliance, Sales
Let’s talk about air pollution! The Clean Air Act was originally signed into federal law in 1970 which started a major shift in focus for emissions testing standards and put in place new laws that directly affect motor vehicle dealers. As you know, each state has...
by Ejola Cook | Feb 28, 2023 | Dealer Compliance, Laws - RV Dealers and Manufacturers, Off-Site Storage of Inventory
Do you have a surplus of inventory? Is your dealership lot tight on space? Have you thought about storing some of that inventory at an off-site location? With the ability to advertise online, you can now reach more people and potentially can hold more inventory than...
by Ejola Cook | Dec 13, 2022 | Dealer Compliance, Sales, Vessels: Accepted as Trades
Our clients sometimes get the strangest trade in offers. Some are easy to take, others not so much. In Florida, many people own boats, and did you know that you can take a boat in on trade towards and RV? Well, with some requirements you can. First thing is to...
