by Ejola Cook | Nov 1, 2025 | Dealer Compliance
Having an RV is like having your home always with you, and sometimes those lines of home and driving become blurred. I have seen RV drivers riding with open containers believing that they won’t get caught because they are in essence in their “home.” However, on...
by Ejola Cook | Sep 1, 2025 | Lemon Law, RV Dealers
Lately I have heard more consumers and lawyers threatening lemon law actions, but do they apply to RV’s? The answer is that it depends. So, lets break it down, in Florida Chapter 681 which is the “Motor Vehicle Warranty Enforcement Act” governs what is commonly known...
by Ejola Cook | Jun 1, 2025 | Dealer Compliance
Do you ever get frustrated with text messages selling you products that you never asked for? Well, the government implemented laws to protect consumers from these types of texting campaigns, called the Telephone Communications Protections Act (TCPA). tcpa-rules.pdf...
by Ejola Cook | Apr 1, 2025 | Sales
No good deed goes unpunished. All too frequently I get calls from upset dealers, who, in the name of customer goodwill, provide free services or refunds for products, then despite this help, those same customers go to leave scathing reviews, or return demanding more...
by Ejola Cook | Mar 3, 2025 | Deceptive and Unfair Trade Practices
A favorite cause of action for consumer attorneys is to claim violations of Florida’s Deceptive and Unfair Trade Practices Act. Part of the reason the attorneys love this statute is that a Dealer does not even have to break a law to be held liable. It also allows...
by Ejola Cook | Jan 30, 2025 | Dealer Compliance, RV Dealers
Were you aware that in the Fall 2024 the Florida Department of Highway Safety and Motor Vehicles changed their rules on what forms of identification were acceptable for a customer to register a car, RV, or trailer in Florida? For those of you selling to customers...
