Claims Against Dealers

What to do if someone initiates a lawsuit against you. At some point, you may encounter an unhappy customer which can sometimes result in a lawsuit, starting with a demand letter.  If you receive a letter like this in mail, don’t ignore it.  It is best to reach out to...

Odometer Rule Changes

FAST FACTS   The following changes have taken effect regarding federal and state odometer disclosure requirements: Odometer Disclosures may be signed electronically. Odometer Rule Changes Disclosure Exemption from 10 to 20 years. NOTICE:  The information below was...

Military Lending Act (MLA)

FAST FACTS   A creditor may not impose on a borrower a “military annual percentage rate (MAPR)” that’s greater than 36 percent. The MAPR is defined differently than the APR we are familiar with. The MAPR “includes all cost elements associated with the extension of...

Dealer Plates

FAST FACTS The number of dealer plates that may be purchased must be reflected in your Garage Liability Insurance (GLI) certificate. Updates to your GLI certificate regarding the number of dealer plates that your insurance authorizes you to purchase must be submitted...