by Leah Langston | Sep 1, 2023 | Dealer Compliance, Electronic Temporary Registration System (ETR)
Electronic Temporary Registration Systems, also known as ETR is a mandatory system required by all dealers, including automobile and RV. This system is designed to streamline the submission of customer and vehicle information the DMV in real time. It also allows an...
by Ejola Cook | Aug 1, 2023 | Compliance, Legal
Representing Dealers now for several decades, one of the first things I always ask my client is “do you have an arbitration agreement.” Personally, as an automotive dealer defense attorney I prefer Arbitration. It is a more streamlined system, which stops a consumer...
by Leah Langston | Jun 28, 2023 | Dealer Compliance, Deceptive and Unfair Trade Practices
When it comes to trade practices, minor or seemingly innocent mistakes can have catastrophic ramifications. As a dealer, this is one area you will want to be well versed in to ensure that your business is protected! Having a dealership in Florida means that you will...
by Leah Langston | May 23, 2023 | Legal, RV Dealers
At some point, you may encounter an unhappy customer which can sometimes result in a lawsuit, starting with a demand letter. If you receive a letter like this in mail, don’t ignore it. It is best to reach out to an attorney for legal advice on what your options are...
by Leah Langston | Apr 24, 2023 | Dealer Compliance, Record Retention
Keeping good records goes far beyond best business practices, dealers are actually obligated to keep some records by law. Its important to know which records you need to keep and for how long to stay compliant. Below is a simple list to help guide you. Office of...
by Leah Langston | Apr 24, 2023 | Dealer Compliance
When you sell a vehicle, you have an obligation to make sure the person buying the vehicle is who they say they are. One of the first requirements will be for you to verify their identity. As a dealer, you are only allowed to accept a select few documents as valid...
