by Ejola Cook | Sep 29, 2024 | Dealer Compliance, Forms Needed for Tag and Title Processing
When it comes to forms there are a few things you’ll want to get right from the beginning. You might be thinking to yourself, it’s a form. You fill it out. How hard can it be? The answer might surprise you! Making sure a form is filled out correctly doesn’t sound...
by Ejola Cook | Sep 1, 2024 | Dealer Compliance, Deceptive and Unfair Trade Practices
Before we get started, I’m going to be honest, this one is pretty confusing. There is only a fine line to separate a Surcharge and a Convenience Fee and often they mistakenly get used interchangeably. To add to the confusion, in recent years the Florida Statute has...
by Ejola Cook | Jun 27, 2024 | Dealer Compliance, Off-Premises Sales
By now you may know you can store a vehicle at an off-site location, but did you know you also have the ability to sell it off-site too? We have all seen them, the “tent sales” on local lots selling inventory away from the dealership. Although this process tends to...
by Ejola Cook | Jun 3, 2024 | Dealer Compliance, Deposits: Non-Refundable, Finance
Non-Refundable Deposits are a great way for dealers to help secure a sale by having the buyer put a “little skin in the game.” As simple as it sounds, a Non-Refundable Deposit (“NRD”) is money paid by a customer toward the purchase of a specific vehicle that under...
by Ejola Cook | May 1, 2024 | Deceptive and Unfair Trade Practices, Legal
Timing is everything right? It is, especially when it comes to Demands under Florida’s Unfair and Deceptive Act Statute § 501.98. Chapter 501 is a favorite of consumer attorneys, a catch all claim, with a very low threshold. You don’t even have to violate a law to...
