by Ejola Cook | Sep 1, 2025 | Lemon Law, RV Dealers
Lately I have heard more consumers and lawyers threatening lemon law actions, but do they apply to RV’s? The answer is that it depends. So, lets break it down, in Florida Chapter 681 which is the “Motor Vehicle Warranty Enforcement Act” governs what is commonly known...
by Ejola Cook | Jun 1, 2025 | Dealer Compliance
Do you ever get frustrated with text messages selling you products that you never asked for? Well, the government implemented laws to protect consumers from these types of texting campaigns, called the Telephone Communications Protections Act (TCPA). tcpa-rules.pdf...
by Ejola Cook | May 5, 2025 | RV Dealers
While I typically focus on the laws and cases affecting RV’s and our dealers, I feel I need to veer a little off the path and discuss Golf Carts. I know many of your customers use them, drive them, and you might even use them yourselves. But beware who you let drive...
by Ejola Cook | Apr 1, 2025 | Sales
No good deed goes unpunished. All too frequently I get calls from upset dealers, who, in the name of customer goodwill, provide free services or refunds for products, then despite this help, those same customers go to leave scathing reviews, or return demanding more...
by Ejola Cook | Mar 3, 2025 | Deceptive and Unfair Trade Practices
A favorite cause of action for consumer attorneys is to claim violations of Florida’s Deceptive and Unfair Trade Practices Act. Part of the reason the attorneys love this statute is that a Dealer does not even have to break a law to be held liable. It also allows...
